How long will my order be in transit?

If you are within the US please choose between Economy shipping (5-8 business days) and Standard shipping (3-4 business days) at checkout. International shipping varies based on location and will be shown at checkout.

How long will my item(s) take to make before they are shipped?

Nearly every item on our shop is handmade by Marisel. This means some items may take longer to make than others before they are shipped. Most handmade items are made and shipped within 1-2 weeks, however some customs tote bags may take 2-3 weeks to make.

Disclaimer

LALY is not responsible for any late, delayed, damaged, or stolen items, or for any loss, inconvenience, or expense arising from circumstances beyond our control. After an order is shipped, the customer assumes all risk for any loss or damage. This includes, but is not limited to, carrier delays, mishandling by third parties, weather conditions, incorrect or incomplete shipping information provided by the customer, or any other unforeseen events.

By placing your order, you acknowledge and agree that LALY is not liable for any related issues.

Returns, Refunds & Exchanges

We do not accept returns, refunds, or exchanges on any items. However, if you have concerns with your order, please reach out and we will be happy to help! Please review all item descriptions before purchasing.

Cancellations

Please contact us within 2 hours of placing your order for a cancellation.

Disclaimer

LALY is not responsible for any late, delayed, damaged, or stolen items, or for any loss, inconvenience, or expense arising from circumstances beyond our control. After an order is shipped, the customer assumes all risk for any loss or damage. This includes, but is not limited to, carrier delays, mishandling by third parties, weather conditions, incorrect or incomplete shipping information provided by the customer, or any other unforeseen events.

By placing your order, you acknowledge and agree that LALY is not liable for any related issues.